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An expert electrician in your pocket

Unknown tripping in a fusebox? 

Blackout, power loss, or annoying smoke alarm? 

Need advice to get that new hot tub up and running?

Got a quote but want a second opinion?

No need to hang around waiting for an electrician to visit.
Get LIVE expert help via realtime video and audio from a qualified electrician at a time that suits you.
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A mobile phone with an image of an electrician

How it works

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book a time slot

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speak to an expert

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show the problem

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receive a solution/survey

Electrican's Tools
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Our experts are fully qualified* electrical engineers who specialise in problem evaluation.

Book your video chat now to benefit from their expertise.

*Our electricians are City & Guilds  certified and 18th Edition qualified, experienced in the current electrical standards.

Our price guarantee

You pay for one video call, where we’ll assess the situation with you.
If we can’t help, or point you towards a solution, we’ll refund your fee.*

 

*Terms and conditions apply

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Electrican's Tools

What our clients say

“
What a great service. All local electricians were booked for weeks and I looked to see if there was a service that I could access an electrician straight away to diagnose my problem.
 
The electrician that I got connected with pretty quickly was great and genuinely wanted to help. He helped resolve my issue... and I’m a Yank with an entirely different electric grid.
He figured it out. It’s a great service
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Need a second opinion?

Have you had a quote from an electrician, and would like a second opinion?
We can confirm whether you’ve been quoted a reasonable rate for the job,
or if you’ve been overcharged.
  • Why is this better than a tutorial video?
    Why watch a tutorial when you can get a personal tour? All you need is a smartphone and a question — our experts will take it from there, tailoring their guidance to your system and your home. Get friendly advice, an assessment of the issue, even help with a home repair right over a video chat. Everything happens in real time, and you have our undivided attention. No pausing, rewinding, or cursing at a screen.
  • Can I trust the advice is correct?
    All our home service experts are real, experienced electrical, and appliance repair professionals. Licensed and certified according to their speciality and region, Ask A Spark technicians have over 15 years of field experience on average, plus training in virtual home service. See what other happy customers have to say about their experience with our techs. We've got hundreds of glowing Google reviews!
  • How is this better than a engineer visit?
    With immediate connection to experts, easy and flexible scheduling, and a low cost assessment of your issue, our virtual service helps cut to the chase to speed up the repair. Our technicians have seen it all, so they'll know the safest and most efficient way to proceed (plus no contact means less risk) Forewarned is forearmed!
  • What if I still need a home visit after the advice?
    Even if we're not able to solve it on the call, you'll know your options and you'll be able to make smart decisions about your home systems. Your in-house expert will arm you with the info and understanding you need to rule out other issues, so you can get right to the matter at hand when you call out a local pro. Having now a specific scope of instruction and knowledge of the problem, specific instruction can be made to your appointed tradey... and if you need help with this instruction, we can talk engineering lingo, so would be happy to relay the summarised findings.
  • What if something goes wrong?
    Things do happen… So if there is an accident due to incorrect advice given by our qualified engineers, we are covered by our professional indemnity insurance policy.
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